1. Information We Collect

We may collect information that you provide directly to us when you:

  • Visit or browse our website
  • Create an account, if applicable
  • Purchase a digital product
  • Complete a checkout or payment
  • Contact our customer support
  • Subscribe to our emails or promotional communications
  • Submit a form or otherwise communicate with us

Depending on how you use our website, the information we may collect includes:

Personal Information

  • Full name
  • Email address
  • Mobile/phone number
  • Billing information
  • Payment-related information
  • Account information
  • Information you provide when contacting us
  • Any other information you voluntarily provide

We do not intentionally collect more personal information than is reasonably necessary to provide our services.

Technical Information

When you visit our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Date and time of website access
  • Pages visited
  • Referring website or source
  • General website usage information

This information may be used for security, analytics, troubleshooting, and improving our website.

2. Payment Information

When you purchase a product from Digitora, your payment may be processed through third-party payment service providers.

Depending on the payment method used, these providers may collect and process payment information such as card, banking, UPI, or other transaction details.

Digitora does not intend to store complete credit/debit card numbers, CVV numbers, or banking passwords on its own servers.

Payment providers may process your information according to their own privacy policies and terms.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Deliver digital products and download/access links
  • Provide customer support
  • Communicate with you regarding your purchase
  • Respond to questions, requests, or complaints
  • Process payments and transactions
  • Prevent fraud, abuse, and unauthorized activity
  • Maintain and improve our website
  • Understand how visitors use our website
  • Improve our products and services
  • Send promotional communications where permitted
  • Comply with applicable laws and legal obligations
  • Protect the security and integrity of our website and services

We will use personal information for legitimate and specified purposes and, where required, seek appropriate consent.

4. Digital Product Delivery

Because Digitora sells digital products, we may use your email address and other necessary information to provide access to the digital product you purchased.

For example, after a successful purchase, we may send you:

  • Purchase confirmation
  • Download/access links
  • Product information
  • Important updates relating to your purchase
  • Customer support communications

Please ensure that the email address you provide during checkout is accurate.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember preferences
  • Understand website traffic
  • Improve website performance
  • Maintain security
  • Measure marketing and advertising performance
  • Understand how visitors interact with our website

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Analytics and Advertising

We may use third-party analytics, advertising, and marketing technologies to understand website usage and measure the effectiveness of our marketing campaigns.

These services may collect information such as:

  • Device information
  • IP address
  • Browser information
  • Pages visited
  • Actions taken on our website
  • Advertising interactions

Where applicable, these third parties process information according to their own privacy policies.

7. Sharing of Information

We do not sell your personal information as a standalone product.

We may share necessary information with trusted third parties when required to operate our business, including:

  • Payment processors
  • Website hosting providers
  • Email and communication providers
  • Digital product delivery providers
  • Analytics providers
  • Advertising and marketing service providers
  • Customer support providers
  • Professional advisors
  • Government authorities or law-enforcement agencies where legally required

Third-party service providers may only receive information reasonably necessary to perform the services they provide to us, subject to applicable requirements.

8. Legal Requirements

We may disclose personal information when we reasonably believe that disclosure is necessary to:

  • Comply with applicable law or legal process
  • Respond to lawful government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users
  • Investigate fraud, security issues, or abuse
  • Enforce our Terms and Conditions

9. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing products and services
  • Maintaining transaction records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, accounting, and regulatory obligations
  • Enforcing our agreements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

11. Your Rights

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Withdraw consent where processing is based on consent
  • Request information about how your personal data is being processed
  • Raise a complaint regarding our processing of personal information

Requests may be submitted using the contact details provided below.

Certain requests may be subject to verification and applicable legal limitations.

12. Withdrawal of Consent

Where we process your personal information based on your consent, you may withdraw that consent by contacting us or using the applicable method provided by us.

Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.

Please note that withdrawing consent may affect our ability to provide certain services or features where the information is necessary for those services.

13. Marketing Communications

If you have subscribed to receive promotional communications from us, we may send you information about:

  • New products
  • Special offers
  • Discounts
  • Promotions
  • Updates
  • Other Digitora-related announcements

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or contacting us.

Transactional and service-related communications may still be sent when necessary to fulfill your purchase or provide requested services.